All symposia presentations received by IAHSA have been posted.

For sessions with multi-media content, please contact IAHSA if you wish to obtain a copy of the media file.

• 1-A: Advanced Technology I
• 2-A: Leadership
• 3-A: International Design Review
• 4-A: Culture Change & Person Centered Care
• 5-A: Quality, Standards & Accreditation
• 6-A: Around the World in 120 Minutes
• 7-A: Dementia Care

• 15-C: Advanced Technology II
• 16-C: International Workforce Recruitment
• 17-C: Post Occupancy Evaluations in Aged Care Facilities
• 18-C: Innovations in Community-Based Care I
• 19-C: Consumer Preferences & Market Responses
• 20-C: Serving Vulnerable Populations & End of Life Care
• 21-C: Intergenerational Programming

• 29-E: Advanced Technology III
• 30-E: Workforce Training & Retention
• 31-E: Senior Housing for the Future
• 32-E: Innovations in Community-Based Care II
• 33-E: Strategic Development-Partnering with Universities & Other Countries CANCELLED
• 34-E: Multiculturalism
• 35-E: Quality of Life, Health & Wellness

1-A: Advanced Technology I
Session Chair: Jean-Christophe Vanderhaegen, Deputy Director General, Brussels Confederation of Construction, Brussels, Belgium

Using IT to Help Solve the Australian Aged Care Workforce Problem Rod Young, CEO, Aged Care Association Australia, Curtin, ACT, Australia
Improving Healthcare Through IT Bern Shen, Director of Strategic Planning, Digital Health Group, Intel, Boston MA, USA
Introducing the Latest PC Emergency Call System Ikuzo Ikeda, CEO, U & H Architect Design Co., Ltd., Tokyo, Japan
Efficiency of Mobile Client Information System in Home Care Rita Oinas, Head of Regional Elderly Care, Oulu, Finland
In-Ham in Belguim Peter Deboutte, Director, In-HAM Vzw, Bruges, Belguim

2-A: Leadership
Session Chair: Richard Schutt, Executive Director, Rest Haven Christian Services, Tinley Park, IL, USA

Leadership Styles: What's Best for Aging Services Organizations? Michele D. Holleran, Founder, Holleran Consulting, Crested Butte, CO, USA
Mentoring Non-Profit Boards in Assisted Living Shannon Campbell, Executive Lead, Program Development, and Carole Holmes, President and CEO, InSite Housing, Hospitality & Health Services, Vancouver, BC, Canada
A Sense of Belonging…at Work? John De Bono, Mission Director, Villa Maria, Kew, VIC, Australia
Leadership Team Building: A New Nursing Home Model in Scandinavia Bovild Tjonn, Manager, Norlandia Omsorg AS, Oslo, Norway
Organizational Transformation: An Australian Private Provider's Quality Management Strategy Cynthia Payne, CEO, Summit Health Care, Randwick, NSW, Australia

3-A: International Design Survey: Results of IAHSA 1st International Design Review
An International Survey & Exhibit of the State-of-the-Art and Trends in Senior Living
Jeffrey W. Anderzhon, Principal, Crepidome Consulting, Omaha, NE, USA
Daniëlle Harkes, Manager, ActiZ, Utrecht, The Netherlands
David J. Hughes, Managing Partner, Pozzoni Design Group, Atrincham, Cheshire, UK
Stephen Judd, Chief Executive, The Hammond Care Group, Sydney, NSW, Australia

4-A: Culture Change & Person Centered Care
Session Chair: Christa Monkhouse, Regional Coordinator Europe, Eden Alternative Europe, Küsnacht, Switzerland

Renewal: Putting "Person" at the Crux of Care Rhonda Seidman, Director, Nursing Placement, Development & Practice, and Joy Richards, Vice President of Nursing, Baycrest, Centre for Geriatric Care, North York, ONT, Canada
The Dynamic Living Program Jo Hardy, CEO, The Mary Ogilvy Homes Society, Hobart, TAS, Australia
Changing the Culture in Nursing Homes Using Person-Centered Care Rita Morgan, Administrator, Sarah Neuman Center for Healthcare & Rehabilitation, Mamaroneck, NY, USA
The Transformation of Antaris, A Dutch Aged Care Organization Jancor de Boer, Antaris, Amsterdam, The Netherlands
Creating Relationship-Centered Environments for Living David Green, Consulting Services, Center for Community Partnership, Oshkosh, WI, USA; Gaius G. Nelson, Nelson-Tremain Partnership, Minneapolis, MN, USA (please contact IAHSA for a copy of this presentation)

5-A: Quality, Standards, & Accreditation
Session Chair: Christine MacDonald, Managing Director, Medical Rehabilitation and International Aging Services/Medical Rehabilitation , Washington D.C, USA

Using Research to Inform and Improve Care Practice Des Kelly, Executive Director, National Care Forum, Coventry, England, UK
A Milestone in Transparency and Accountability in Care for the Elderly: Sector-Wide Standards for Accountable Care Marielle Rompa, CEO, ActiZ, Utrecht, The Netherlands
The National Commission for Quality Long-Term Care: Addressing the Status of Quality Across the Continuum of Care Doug Pace, Executive Director, National Commission for Quality Long-Term Care, Washington, DC, USA
Developing Accreditation of Residential Care Homes in Hong Kong Edward M. F. Leung, Consultant Geriatrician & Chief of Service, Department of Medicine & Geriatrics, United Christian Hospital, Kowloon, Hong Kong, China
Accreditation of Residential Aged Care Services in Australia Mark Brandon, CEO, The Aged Care Standards & Accreditation Agency, Parramatta, NSW, Australia

6-A: Around the World in 120 Minutes
A Panel Discussion of Providers from Three Corners of the Globe
Session Chair: Glen A. Tipton, FAIA, Senior Vice President, CSD Architects and Interior Design, Baltimore, MD, USA
Richard F. Compton, Executive Director, Broadmead Inc., Cockeysville, MD, USA
Gary Puma, CEO, Presbyterian Homes & Services, Inc., Princeton, NJ, USA
Rob Hankins, Chief Executive, ECH Inc., Adelaide, SA, Australia
Duncan F. MacDonald, CEO, The Selwyn Foundation, Auckland, New Zealand
Betty Mullin-DiProsa, CEO/President, St. Ann's Community, Rochester, NY, USA
Aidan Kelly, Group Director - Housing, Harvest Housing Group, Levenshulme, Manchester, England, UK

7-A: Dementia Care
Session Chair: Greg Mundy, CEO, Aged and Community Services Australia, South Melbourne, VIC, Australia

Older People with Dementia Supported to Stay Put Andrew Stoll, General Manager, Community Services, ECH Inc., Adelaide, SA, Australia
Moving from Task Oriented to Psychosocial Dementia Care Hazel May, Dementia Care Consultant and Trainer, Bradford Dementia Group, West Yorkshire, UK
Thinking about Pain in Residents with Dementia Colm Cunningham, Associate Director Health and Social Care, The Dementia Services Development Centre, University of Stirling, Stirling, Stirlingshire, Scotland, UK
Dementia Beyond Drugs: A New Paradigm for Care G. Allen Power, MD, Assistant Medical Director, St. John's Home, Rochester, NY, USA
Living & Working in Eden Timothy J. Mueller, Principal, Director of Design Senior Living Studio, FreemanWhite Senior Living, Charlotte, NC, USA

Tuesday

15-C: Advanced Technology II
Session Chair: Glenn Bunney, CEO, Sundale Garden Village, Nambour, QLD, Australia

Innovation, Vision & Technology: A Model for Aging-in-Place Sheri Easton-Garrett, Vice President of Technology Development, and Keith Perry, CEO, Sears Methodist Retirement System, Inc., Abilene, TX, USA
Medical Privacy: New Technologies, New Challenges Jennifer L. Hilliard, Corporate Compliance Officer & Public Policy Attorney, AAHSA, Washington, DC, USA
Scenarios as a Tool for Developing New Services and Technology for Older People Tuula Petäkoski-Hult, Senior Research Scientist, VTT, Tampere, Finland; Tuija Kanto-Hannula, Director of Services, YH-Pirkanmaa Ltd, Tampere, Finland
Automation & Technology to Drive Process Improvement Stanford Shuster, President/CEO, Arthur Shuster, Inc., La Jolla, CA, USA
Exploring Senior Technology through a Provider/University Partnership Rosemarie Rae, Executive Vice President of Organizational Services and CFO, Volunteers of America, Housing Division Corporation, Eden Prairie, MN, USA

16-C: International Workforce Recruitment
Session Chair: Rob Hilton, CEO, A. M. McGregor Home and Foundation, East Cleveland, OH, USA

Managing the Balance of the Health Care Workforce in an Era of Globalization & Ageing Robert Burke, Director, and Joseph DiResta, Assistant Professor, The Wertlieb Educational Institute for Long Term Care Management, The George Washington University, Washington, DC, USA; Mina Popova, Senior Expert, The National Institute of Public Health Protection, Sofia, Bulgaria
International Nurse Recruitment: What Works Best for Everyone? Lauren Kramer, Associate Consultant, and Theresa Kramer, Director, The Essence Consulting Group, Narellan, NSW, Australia
Austrian Workforce Initiatives in a Quality of Care ContextJohannes Wallner, President, European Director of Residential Care Homes for the Elderly, Lebenweltheim, Vienna, Austria

17-C: Post Occupancy Evaluations in Aged Care Facilities
Session Chair: Mitch Green, Managing Director, Hillier Worldwide Architecture, New York, NY, USA

Post Occupancy Evaluations-Evidence Based Design for the Ageing Jeffrey Anderzhon, Principal, Crepidome Consulting, Omaha, NE, USA; Agneta Morelli, Project Manager, Design and Health, Stockholm, Sweden; Mitch Green, Senior Associate, Hillier Architecture, New York, NY, USA
Architecture and Healthy Ageing Marcia Fisher, CEO, Italian Benevolent Foundation SA Inc., St. Agnes, SA, Australia
Designing the Future David Hughes, Partner, and Damian Utton, Architect, Pozzoni Design Group, Atrincham, Cheshire, England, UK

18-C: Innovations in Community-Based Care I: Supporting Older People and Informal Carers
Session Chair: Eli Feldman, President & CEO, Metropolitan Jewish Health System, Brooklyn, NY, USA

An Innovative Day Program: Addressing Individual, Social, and Broader Needs Andrew Stoll, General Manager, Community Services, ECH Inc., Adelaide, SA, Australia
Authorized Voluntary Elder Care Anna Haverinen, Director of Elderly Care, City of Oulu, Oulu, Finland
Innovative Models of Care for Older Australians Nicholas Woodlock, CEO, Care Connect, Collingwood, VIC, Australia
Maltese Community-Based Care Initiatives Joseph Troisi, Director, International Institute on Ageing United Nations–Malta, Valletta, Malta

19-C: Consumer Preferences & Market Responses
Session Chair: Kevin Svagdis, President, Morrison Senior Dining, Atlanta, GA, USA

Telling the TALE: Talk Ask Listen Engage Kay Miller, Executive Officer for Business Development, Villa Maria, Kew, VIC, Australia
Are You Ready for the Big Boom? Sharon Brooks, President, SB & A, Richmond, VA, USA
GGT: A New Approach in a Growing Market Martina Koepp, Managing Director, GGT Deutsche Gesellschaft Fur Gerontotechnik, Iserlohn, Germany
Residential Areas in Foreign Countries Henrik Nord, General Manager, and Kirsten Kristense, Lawyer, The Association for Housing for the Elderly, Copenhagen, Denmark

20-C: Serving Vulnerable Populations & End of Life Care
Session Chair:Stephen E. Proctor, President & CEO, Presbyterian Homes, Inc., Camp Hill, PA, USA

Accommodation and Advocacy for the Ageing Homeless Kerry Haggar, Assistant Director,Territorial Aged Care Unit, The Salvation Army, Sydney, NSW, Australia
The Final Lap: Promoting End of Life Care Keith Albans, Group Director, Chaplaincy & Spirituality, Methodist Homes for the Aged, Derby, Derbyshire, England, UK
Nutrition & Hydration Issues at the End of Life Diane Price, Nurse Practitioner, Masonic Care Community of New York, Frankfort, NY, USA

21-C: Intergenerational Programming
Session Chair: Donna Butts, Executive Director, Generations United, Washington D.C., USA

The Changing Face of Families: An American Approach to Intergenerational Programming Patrick E. Brady, CEO, Heath Alliance for Care, Inc, Hackettstown, NJ, USA
The Changing Face of Families: An Australian Approach to Intergenerational Programming Michael Cahill, Career Support Coordinator, Alzheimer's Australia WA, Ltd., Subiaco, WA, Australia
Overcoming Barriers to Intergenerational Engagement Angela Fish, Director, Wales Centre for Intergenerational Practice, Kathryn Addicott, Senior Lecturer, and Robert Payne, Glamorgan Outreach Manager, University of Glamorgan, Pontypridd, Wales, UK Intergenerational Issues and Changing Demographics Zhang Zhixin, Vice Chairman, China Aging Development Foundation, Beijing, China

Wednesday

29-E: Advanced Technology III
Tele-Rehabilitation & Technology Assisting People with Dementia*
Session Chair: Mary Hamil Parker, Co-Convener, GSA-TAG & President, Institute for Palliative & Hospice Training, Alexandria, VA, USA

Colm Cunningham, Associate Director Health and Social Care, The Dementia Services Development Centre, University of Stirling, Stirling, Scotland, UK;
Maurice Mulvenna, Senior Lecturer in Computer Science, School of Computing and Mathematics, University of Ulster, Jordanstown Campus, Newtownabbey, Antrim, Northern Ireland, UK;
David Craig, Senior Lecturer, Division of Psychiatry & Neuroscience, Queens University of Belfast, Belfast, Northern Ireland, UK
*Sponsored by The Gerontological Society of America's Technology & Aging Formal Interest Group (GSA-TAG)

30-E: Workforce Training & Retention
Session Chair: Andrew Larpent, Chief Executive, Somerset Care Group, Taunton, United Kingdom

Incorporating International Innovation into Social Work Education M. C. Terry Hokenstad, Professor of International Health, Mandel School of Applied Social Sciences, Case Western Reserve University, Cleveland OH, USA; Rob Hilton, President, A. M. McGregor Home & Foundation, Cleveland, OH, USA
Italy's New Approach to Training Home Care Workers for the Elderly Flavia Caretta, Gerontologist, Department of Geriatrics & Psychiatry, Catholic University of the Sacred Heart, Rome, Italy
German Staff Exchange Training Programme Theodorus Maas, Manager, Alsterdorf Assistenz Nord GGmbH, Hamburg, Germany
Education and Capacity Building Initiatives in Malta Joseph Troisi, Director, International Institute on Ageing United Nations–Malta, Valletta, Malta
The Transforming Value of Complaints and Compliments Irving L. Stackpole, President, Stackpole & Associates, Inc., Brookline, MA, USA

31-E: Senior Housing for the Future
Session Chair: Steve Protulis, CEO, Elderly Housing Development and Operations Corporation, Fort Lauderdale, FL, USA
Future Housing for the Elderly in Norway Espen Aspnes, Senior Advisor, SINTEF Health, Trondheim, Norway
Housing Aspirations & Expectations of Older Age Cohorts in South Australia Rob Hankins, Chief Executive, ECH Inc, Parkside, SA, AUS; Andrew Beer, Director, Southern Research Centre, Australian Housing & Urban Research Institute, Bedford Park, SA, Australia
Planning Policy, Practices, Issues and Trends for the Provision of Housing for Older People in New South Wales Kate Veech, Senior Town Planner, NSW Department of Planning, Sydney, NSW, Australia
A Seniors Lifestyle Plan: An Innovative Approach for Independent Living Alex Tranter, CEO, CareMalta, Rabat, Malta
Sweden's Approach to Elderly Housing Anders Nordstrand, Managing Director, Micasa Fastigheter I Stockholm AB, Stockholm, Sweden

32-E: Innovations in Community-Based Care II

Put in a Home or Getting Home: Is Transitional Care Effective? Stephen Judd, Chief Executive, and Sally Yule, Deputy Chief Executive, The Hammond Care Group, Sydney, NWS, Australia
Enabling Environments: Setting up the Hong Kong Housing Society Elderly Resources Centre Wong Lai Chun, Executive Director, and Andy Chung, Manager, Housing Society Elderly Resources Centre, Hong Kong Housing Society, Hong Kong, China
Designed to Care: Practical Examples for Independent Living Anne Wasén, Seminar Manager/Physiotherapist, Bano Sweden AB, Stockholm, Sweden
Toys or Tools: Designing the Right Tech System for Your Community-Based Care Leslie Dwight, President, Gerontological Solutions, Inc., South Deerfield, MA, USA

33-E: Strategic Development: Partnering with Universities & Other Countries
SESSION CANCELLED

34-E: Multiculturalism: New Thinking & New Markets
Session Chair: Joost Happel, Chief Executive Officer, CoornhertCentrum, Den Haag, The Netherlands

The Emergence of Mainstreaming Ageing into the 21st Century Kallirroi Nicolis, Vice President, Social Aid of Hellas, Athens, Greece
Elements of Community: Ethnic and Cultural Diversity Maria Dwight, President, Gerontological Services Inc, Santa Monica, CA, USA
Aboriginal Aged Care in Australia Marcia Fisher, CEO, Italian Benevolent Foundation SA Inc., St. Agnes, SA, Australia
Cultural Competence in Nursing Homes - An Essential Element in Workforce and Quality Improvement Robyn Stone, Executive Director, Institute for the Future of Aging Services, AAHSA, Washington, DC, USA

35-E: Quality of Life, Health & Wellness
Session Chair: Andrew Isaac, Seniors and Marketing Director, Sodexho Healthcare Services, Stevenage, United Kingdom
Searching for QOL Indicators Among Aged Japanese 2nd Report Kazuyo Sooudi, CEO, KAMRO International, Inc., Hillsboro, OR, USA
Self-Estimated Wellness Indicators in a Finnish Elderly Population Pentti Koistinen, Director of Elderly Care, City of Oulu, Oulu, Finland
Quality of Life in Continuing Care Retirement Communities Steven Mosher, Director and Professor, Health Care Administration Program, Mary Baldwin College, Staunton, VA, USA
Health and Wellness: A Design Goal for All Ages Douglas Pancake, Principal, Irwin Pancake Architects, Costa Mesa, CA, USA; Charles Cable, President & CEO, Brethren Hillcrest Homes, La Verne, CA, USA