Thursday 22 May

Pre-Conference Facility Tour to SeneCura Social Center
Grafenwoerth, Austria
Mr. Werner Bernreiter, Director
Mr. Werner's Presentation

Opening Keynote Address: An Overview of the Ageing Services & Senior Housing Landscape
Dr. Kai Leichsenring, Ph.D., Research Associate, European Centre for Social Welfare Policy and Research, Vienna, Austria

• Analyze both quantitatively and qualitatively differences in the supply of ageing services and housing across Europe
• Consider various approaches to addressing increasing demands and changing contexts from the viewpoint of various stakeholders
• Explore policy drivers for change, along with new and emerging models of care delivery and associated key challenges

Panel Discussion: Innovative Approaches to Sustain, Enhance & Expand Provider Capacity

• Wellspring Model presentated by Ms. Natasha S. Bryant, Senior Research Associate, Institute for the Future of Aging Services, Washington, DC, USA
  
  
• Seniorenzentrum Strem provider case study presented by Mr. Peter Kalman, CEO, Seniorenzentrum Strem, Burgenland, Austria
  
  
• M*POWER project findings presented by Mr. Sten Hanke, Researcher, Austrian Research Centers, Wiener Neustadt, Austria

Panel Discussion: Recruiting & Retaining the Ageing Services Workforce

• IAHSA European Study of professional and paraprofessional personnel employed in home care and nursing homes presented by Ms. Birgitte Høg, Market Intelligence Manager, Invacare International, Brøndby, Denmark
  
  
• The Long-Term Care Workforce: Can the Crisis be Fixed? presented by Dr. Robyn Stone, Executive Director, Institute for the Future of Aging Services, Washington, DC, USA
  
  
• A new role for nursing staff - The Eden Alternative presented by Ms. Christa Monkhouse, Regional Coordinator, Eden Alternative Europe, Kusnacht, Switzerland

Closing Keynote Address: Transformational Leadership in European Ageing Services
Ms. Naomi Chambers, PhD, Senior Fellow, Head of Health Policy and Management, Manchester Business School, Manchester, England & President, European Health Management Association, Brussels, Belgium

• Examine the current status of the leadership pool in ageing services, along with the supply chain for our future leaders
• Appreciate various leadership development initiatives and techniques including coaching and mentoring of new leaders and managers
• Discover the positive outcomes intrinsic to strategic positioning and organizational transformation